Introduction
Roche NimbleGen respects your privacy and is committed to protecting it. This Privacy Policy explains how Roche NimbleGen treats your information, correspondence, and software exchanged through a Roche NimbleGen website to best serve you.
Information Roche NimbleGen requests or collects from you
To provide the superior services offered by a Roche NimbleGen website, Roche NimbleGen collects from you two types of information: personally identifiable information and technology-related information.
Personally identifiable information: This is information that identifies the person who is using a Roche NimbleGen website. When you register for services offered by a Roche NimbleGen website, Roche NimbleGen may request personally identifiable information such as your name, mailing address, telephone number and e-mail address. When you make an on-line business transaction through a Roche NimbleGen website, Roche NimbleGen may request personally identifiable information such as your account number with Roche NimbleGen, credit card number or other payment account information. Roche NimbleGen may also collect personally identifiable information that you voluntarily disclose to Roche NimbleGen through electronic correspondence, such as comments transmitted by e-mail.
Technology-related information: This is information related to your computer when you access a Roche NimbleGen website. Because technology is employed in collecting this information, it is not readily apparent to you that it is being collected. An example of technology-related information which Roche NimbleGen may collect is your computer's Internet Protocol ("IP") address. An IP address is a number, uniquely identifying a computer, necessary for computer to web server communication on the Internet.
Services offered by a Roche NimbleGen website which require requesting information from you
Roche NimbleGen requests information primarily to provide you with superior service. Roche NimbleGen may need information about you in order to provide specific services, such as the following:
Product notifications: Roche NimbleGen may use your submitted personally identifiable information to provide to you product notifications, at your request.
Business transactions: Roche NimbleGen may use your submitted personally identifiable information, purchase-related information and related correspondence to conduct an on-line business transaction, at your request. For example, Roche NimbleGen may also use your information to transmit to you business data such as order status, shipment status, account information and products returned.
Proposals: Roche NimbleGen may use your submitted personally identifiable information, proposal related information and related correspondence to manage on-line proposals between you and Roche NimbleGen.
Training: Roche NimbleGen may use your submitted personally identifiable information, training request and related correspondence to provide on-line training to you.
Software patches: Roche NimbleGen may use your submitted personally identifiable information, software patch request and related correspondence to transmit software patches to you.
Customer service and support: Roche NimbleGen may use your submitted personally identifiable information and correspondence with a customer service representative to provide customer service and support to you.
Roche NimbleGen secondary uses of information collected from you
Roche NimbleGen may use information collected from you for secondary uses, such as the following:
Measure user interest in Roche NimbleGen products and services: Roche NimbleGen may perform statistical analyses on aggregate user demographics and behavior to measure interest in the different areas of a Roche NimbleGen website or the various products or services offered by a Roche NimbleGen website. To obtain statistics, Roche NimbleGen collects your clickstream (the record of your traversal through a Roche NimbleGen website).
Site improvement: Upon accessing a Roche NimbleGen website, Roche NimbleGen collects information, such as the browser you are using and the screen size you are using, to improve the content of the site, make your traversal through the site more efficient and tailor the content and layout of the site to your preferences.
Administration: Roche NimbleGen collects your computer's IP address for the purposes of administration, such as monitoring the level of activity on a Roche NimbleGen website and diagnosing problems with Roche NimbleGen web servers.
URL prior to accessing a Roche NimbleGen website: To enforce the Roche NimbleGen Linking Policy, Roche NimbleGen will collect the Uniform Resource Locator, or "URL," which is the address of the web site you last visited prior to accessing a Roche NimbleGen website.
Cookies: In a very limited manner, Roche NimbleGen uses cookies (small pieces of information Roche NimbleGen web servers transmit to your computer) to allow Roche NimbleGen web servers make your traversal through a Roche NimbleGen website more efficient. For instance, Roche NimbleGen may use cookies to remember items selected for purchase in an on-line business transaction in order to generate a total charge for the entire transaction. You may set a preference in your web browser to warn you every time a cookie is being sent or to turn off all cookies. (Please refer to the help page in your web browser to set up your cookie preferences.)
Surveys: Roche NimbleGen may use your personally identifiable information to send you surveys regarding use of a Roche NimbleGen website and Roche NimbleGen various products and services.
Occasions where Roche NimbleGen may share your information with others
Roche NimbleGen may share your information with others for the following reasons:
Your authorization: Roche NimbleGen may share your personally identifiable information if you authorize Roche NimbleGen to do so.
Agents of Roche NimbleGen: Roche NimbleGen may share your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third parties who help Roche NimbleGen deliver products or services, such as a shipping company. Those third parties include contractors, temporary employees and consultants and other companies working with Roche NimbleGen (collectively, "Agents"). Agents are instructed to use your information to help Roche NimbleGen deliver products or services.
Companies of Roche NimbleGen: Roche NimbleGen may share your personally identifiable information, technically related information, product notification requests, purchase-related information, training requests, software patch requests and correspondence with customer service with Roche NimbleGen Systems, Inc., any of its related, affiliated or subsidiary companies or its parent company.
Customer profiling: Roche NimbleGen may match your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third-party data to help Roche NimbleGen better understand its customers and for marketing purposes.
Business partners: Roche NimbleGen may disclose aggregate user statistics of purchase-related information, training requests and technology-related information to prospective and current business partners and advertisers. This information will not include personally identifiable information.
Business transfers: As Roche NimbleGen continues to develop its business, Roche NimbleGen may sell or buy companies or assets. In such transactions, personally identifiable information generally is one of the transferred business assets. In addition, aggregate user statistics of purchase-related information, training requests and technology-related information may be disclosed to a prospective purchaser of a Roche NimbleGen company or asset. Although unlikely, Roche NimbleGen or substantially all of its assets may be acquired. In this instance, personally identifiable information will be one of the transferred assets.
Protection: Roche NimbleGen may disclose your personally identifiable information and technology-related information, when Roche NimbleGen believes that such release is reasonably necessary to enforce or apply the Terms and Conditions of the Use of the Roche NimbleGen Web Sites and other agreements or to protect the rights, property, or safety of Roche NimbleGen, users or others.
Law enforcement: Roche NimbleGen may be required by law to cooperate with government authorities and will, for example, disclose your personally identifiable information and technology-related information upon receipt of a court order or subpoena.
Roche NimbleGen security precautions to protect your information:
Roche NimbleGen has taken precautions to secure personally identifiable information you submitted. Roche NimbleGen web servers protect this information using password protection and encryption.
What is covered by the Roche NimbleGen Privacy Policy
This Privacy Policy applies to the use of www.Roche NimbleGen.com or any other World Wide Web site owned by Roche NimbleGen Systems, Inc. or any of its affiliated companies. Your use of these websites or pages within these websites is also governed by the Terms and Conditions of the Roche NimbleGen Web Sites and the Roche NimbleGen Linking Policy, all of which are incorporated herein by reference.
What is not covered by the Roche NimbleGen Privacy Policy
Links to third-party web sites: A Roche NimbleGen website may contain links to other web sites owned or operated by third parties. This Privacy Policy does not cover a third-party web site's privacy, disclosure and collection policy or practices. For example, a third-party web site may solicit you, request personally identifiable information from you and send cookies to you. Upon clicking on a third-party web site, this Privacy Policy no longer applies.
Third-party advertisers: This Privacy Policy does not cover a third-party advertiser's privacy, disclosure and collection policy or practices. For instance, a third-party advertiser may collect information about you when you click on the third-party's banner advertisement. Upon clicking on a third-party web advertisement, this Privacy Policy no longer applies.